Do you assist with import compliance and regulations?

Yes. We handle import permits, customs clearance, and compliance with various regulatory bodies (e.g., Health Canada for medical and natural health products).

Do you have a minimum order size?

For purchasing customers, minimum order requirements vary by product and brand.

What payment methods do you accept?

We accept major credit cards, PayPal, and bank wires for purchasing accounts.

What is our refund policy?

The refund policy allows for purchasers to return products that are unopened and brand new. Return shipping will either be covered or will be at the expense of the customer. This will depend on the amount of goods and the location of the return.

Do you accept third party marketplace sellers (Amazon, Walmart, etc?

No, we do not accept applications for marketplace sellers.

What are your shipping options and costs?

We offer various shipping options with associated costs, which can be viewed during the checkout process. We also offer free shipping on orders over a certain amount.